Jericho Road Community Health Center provides a culturally sensitive medical home, especially for refugee and low-income community members, facilitating wellness and self-sufficiency by addressing health, education, economic and spiritual barriers in order to demonstrate Jesus' unconditional love for the whole person. Our vision is for Buffalo to become a city with abundant opportunity for the under-served and marginalized to be healthy, educated, and whole.
Organization History and Description
Jericho Road Community Health Center (JRCHC) provides primary healthcare and supportive programming to low income residents and refugees in the City of Buffalo. JRCHC has a shared history as Jericho Road Family Practice (JRFP) and Jericho Road Ministries (JRM). Started by Dr. Myron and Joyce Glick in 1997 as a small family, JRFP has provided safety net healthcare for low-income and refugee community members, targeting areas of concentrated poverty in Buffalo. JRM was founded in 2002 to provide more integrated care through programs that address non-medical, poverty-related barriers. The two organizations merged in 2013 to serve the community more holistically and more sustainably as a Federally Qualified Health Center.
Qualifications and Accreditations
Jericho Road Community Health Center is a New York State Article 28 Diagnostic and Treatment Center accredited by the NYS Department of Health, and a Federally Qualified Health Center regulated by the Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services. HRSA has recognized JRCHC’s Hope Refugee Drop-In Center, Priscilla Project, and Care Coordination services as model best practices for community health centers. JRCHC has achieved the highest certification (Level 3) as a Patient-Centered Medical Home from the National Committee for Quality Assurance. JRCHC is a NYS Office of New Americans Opportunity Center, one of 27 centers in the State that provides ESOL, naturalization, and employment support for refugees. Additionally, JRCHC was selected as a New York State Delivery System Reform Incentive Payment (DSRIP) Program partner, due to its health service innovations that contribute to State goals of reforming Medicaid and reducing avoidable hospital visits by 25%.
JRCHC offers full spectrum primary health care to all who need it, regardless of insurance status or ability to pay. Our medical scope of service includes:
- Full outpatient primary care services for pediatric and adult patients;
- Obstetrics and gynecology services;
- Translation services available in over 20 languages;
- A full panel of diagnostic lab and x-ray services;
- Behavioral health services and referrals for more specialized care;
- Pharmacy services including medication management and education;
- Specialty services accessible through a network of specialty care providers;
- Medical case management and care coordination for complex patients;
- Diabetes education and support services.
In addition to safety net medical care, JRCHC offers programming to help patients address social determinants of health. Programs include:
- Hope Refugee Drop-In Center: case management for Buffalo-area refugees to help them navigate systems, access services, and overcome life challenges in a new country and culture;
- Vive: shelter, legal assistance, and medical care for homeless asylum seekers;
- Priscilla Project: pregnancy mentoring for refugees and/or low-income women, to promote healthy moms and babies;
- Parent-Child Home Program: evidence-based early childhood literacy and school readiness program; an affiliate of the national PCHP;
- ESL Initiative: in-home, volunteer-led classes teaching conversational English for everyday life;
- Financial Education: Financial support programs include Financially Fit, a multilingual financial education program, and City Roots, a first-time homebuyer education program
Stemming from its work with refugee communities in Buffalo, JRCHC operates a Global Health Program, with three medical clinics in Africa. The Adama Martha Memorial Health Center opened in 2015 in Kono District, Sierra Leone and has served thousands of patients. JRCHC opened the Wellness Clinic in Goma, Democratic Republic of Congo in November 2016, with a priority for pregnant women and traumatized children. Most recently, JRCHC opened Orfonthy Community Health Center in Port Loko District, Sierra Leone in October 2017 in partnership with the US-based NGO Edunations.
In 2017, JRCHC treated over 17,000 unique patients, but demand for affordable, quality primary care continues to grow. In 2018, JRCHC will expand further onto Buffalo’s East Side – a high poverty and medically underserved community – through an extension clinic and community center projected to serve 15,000 new patients by 2029.